What are the check-in and check-out times at So/ Auckland?
Check-in is at 15:00 and check-out is at 11:00.
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So/ Auckland, Auckland
251US$
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Key details
About the Hotel
Cnr. Customs East & Gore Street, 1010 Auckland, Ne,
Auckland,
New Zealand,
1010,
Auckland Region
- Close to the harbour
Great
8.8
8.6
4.9
4.2
Loved by guests
"We arrived early because I wanted to experience the Yakitori Sunday session at rooftop bar HiSo and that didn't disappoint!"
"The room was beautiful and we had a nice welcome gift."
"The room size was amazing!!"
So/ Auckland is a 5-star hotel featuring 130 luxury rooms, a rooftop bar, and various dining options. This property is known for its artistic and musical energy, located in the vibrant Queen Street area, close to the waterfront.
Rooms & Amenities
Rooms at So/ Auckland incorporate bold design and modern technology. Each
Dining Options
Dining options include Harbour Society, where guests can enjoy reimagined French and Asian-inspired dishes while overlooking the breathtaking vistas. The HI-SO rooftop bar offers a lively atmosphere, perfect for cocktails and live music.
Leisure & Business
Leisure facilities at So/ Auckland include a full-service spa and five meeting rooms. The hotel features avant-garde elements reflecting Auckland's volcanic origins, creating a unique environment for business and relaxation.
Location & Transportation
So/ Auckland is situated smack bang in the revived foodie and shopping district, offering easy access to local attractions like the Sky Tower and Spark Arena. Public transport options include
“This hotel makes a striking impression with its avant-garde design and lively rooftop bar, both reflecting Auckland's vibrant energy. The location is ideal for those seeking a blend of luxury and immediate access to the city's cultural experiences. I find the culinary focus and upscale wellness services complement the hotel's social atmosphere, appealing to discerning travelers.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Studio King Room
2 persons
34 m²
1 King-size bed
Shower
Coffee machine
room details
Collection Twin Room
2 persons
32 m²
2 Single beds
Shower
Coffee machine
room details
Atelier King Suite Club Signature Access
2 persons
44 m²
1 King-size bed
Shower
Coffee machine
room details
Loft King Suite Club Signature Access
2 persons
38 m²
1 King-size bed
Shower
Coffee machine
room details
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Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
- Dryer
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Indoor swimming pool
- Sun loungers
- Night club
- Spa & wellness centre
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
So/Auckland offers a delightful array of dining experiences, each showcasing the essence of local flavors and innovative culinary approaches. From the elegant interpretations of French cuisine at Harbour Society to the lively atmosphere of HI-SO rooftop bar, guests are invited to indulge in both taste and scenery.
HARBOUR SOCIETY
French reinterpretation with local influences
Ambiance
Elegant and modern dining space with breathtaking views of the Waitematā Harbour, suitable for families, romantic dinners, or special gatherings.
Key Offerings
Renowned dishes crafted by the passionate team led by the Head Chef, featuring vegetarian and gluten-free options. Enjoy a distinct twist on classic French culinary traditions.
Reservation
Recommended for a smooth dining experience.
Open for lunch and dinner from Monday to Sunday, with service from 12:00-14:30 and 18:00-22:00.
HI-SO ROOFTOP BAR
Cocktails and light bites
Ambiance
Vibrant rooftop setting perfect for gatherings and celebrations, offering impressive skyline views and a lively atmosphere, complemented by live music.
Key Offerings
A selection of innovative cocktails and sharable dishes, ideal for a dynamic evening filled with fun and socializing.
Reservation
Not required but recommended for larger groups.
Hours may vary; typically open in the evenings for cocktails and light fare.
Location
Cnr. Customs East & Gore Street, 1010 Auckland, Ne,
Auckland,
New Zealand,
1010,
Auckland Region
Map view
Cnr. Customs East & Gore Street, 1010 Auckland, Ne,
Auckland,
New Zealand,
1010,
Auckland Region
City landmarks
Tower
SkyTower
1.3
km
Park
Auckland War Memorial Museum
2.2
km
Gallery
Auckland Art Gallery Toi o Tamaki
700 m
Landmark
Viaduct Harbour
1.2
km
Square
Aotea Square
1.3
km
Museum
New Zealand Maritime Museum
1.2
km
Park
Albert Park
700 m
Stadium
Spark Arena
1.5
km
Theatre
Aotea Centre
1.3
km
Landmark
Queen Street
1.9
km
Public Building
Auckland Town Hall
1.3
km
Event hall
SKYCITY Auckland Convention Centre
1.3
km
Square
Vulcan Lane
700 m
Library
Central City Library
700 m
Church
St Matthew-in-the-City Church
860 m
Church
St Patrick's Cathedral
1.3
km
Event hall
ANZ Viaduct Events Centre
970 m
Shopping Area
Victoria Park Market
2.1
km
Harbour
Princes Wharf
610 m
Church
St. Paul's Church
990 m
Square
Wynyard Quarter
1.2
km
Bridge
Wynyard Crossing
890 m
Event hall
SKYCITY Auckland
1.3
km
Nearby
Square
Takutai Square
520 m
Harbour
Queens Wharf
520 m
Level 3 130 Quay Street Waitemata Harbour
Britomart
520 m
Queen Street Aotea Square
Statue of Sir Dove-Myer Robinson
590 m
Queens Wharf Auckland Harbourfrony
The Lighthouse by Michael Parekowhai
590 m
Ferry Building 99 Quay Street
Ferry Building
520 m
Market
La Cigale Market at Britomart
110 m
Restaurants
Giapo
40 m
12 Gore Street Britomart
Harbour Society
10 m
Corner of Customs East Street and Gore Street
Ortolana
150 m
33 Tyler Street Britomart
Shaky Isles Coffee Co
90 m
22 Customs Street East Excelsior House
Shakey Isles Cafe
90 m
Britomart
Angus Steak House
240 m
8 Fort Lane
Pizza Presto
140 m
8 Commerce Street Unit 8
Orleans
90 m
48 Customs St East
Indochine Kitchen
120 m
42 Fort Street
Ima Cuisine
110 m
53 Fort Street City Centre
Explore Auckland
Local Experiences Near So/ Auckland
Auckland Art Gallery Toi o Tamaki
9 minutes' walk
Renowned for its extensive collection of national and international art, the gallery hosts free admission days and engaging exhibitions.
Viaduct Harbour
15 minutes' walk
A vibrant waterfront area lined with eateries and bars, the Harbour is perfect for a scenic stroll or relaxing by the marina.
Auckland War Memorial Museum
25 minutes' walk
Showcasing New Zealand's history and culture, the museum features guided tours and free admission on specific days.
SkyTower
16 minutes' walk
Iconic landmark offering panoramic views. SkyJump and SkyWalk are thrilling options for adventure seekers.
Harbour Society
1 minute' walk
An upscale venue featuring modern New Zealand cuisine. Signature dishes highlight fresh, local ingredients with stunning harbour views.
Shaky Isles Coffee Co
2 minutes' walk
A cozy café renowned for specialty coffee and brunch options. Perfect for families and dietary needs with a welcoming vibe.
Giapo
1 minute' walk
Innovative gelato shop offering unique flavors and beautiful presentations. Perfect for dessert lovers wanting a sweet treat.
Spark Arena
19 minutes' walk
Located nearby, the arena hosts concerts and sports events. A lively venue ideal for catching major performances and shows.
Aotea Centre
16 minutes' walk
Cultural venue hosting theatre performances and events. Perfect for couples or families looking for an evening entertainment option.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Elijah
United Kingdom,
November
2024
5.2/10
I recently had a stay at So/Auckland, and it was mostly good, although there were a few hiccups. The customer service was really good, with friendly staff who went above and beyond. The dining options had an amazing view, but some amenities fell short of expectations. Overall, I enjoyed my time but hope for improvements in some areas.
Rooms
7.0
My room was spacious and well-appointed, perfect for comfort. though I did encounter some issues with cleanliness, like a dirty carpet that could've been addressed better.
Service
9.0
The service was commendable. staff were polite and genuinely willing to assist with requests, making me feel valued throughout my stay.
Location
10.0
Situated in the heart of the city, the location was fantastic. making it easy to explore local attractions.
Dining
9.0
Dining at Harbour Society was a highlight. the breakfast offered wonderful views and top-quality ingredients that left a lasting impression.
Facilities
7.0
While I appreciated the amenities like the pool and sauna for relaxation, I did experience some issues like the bar fridge not being cold. which detracted a bit from the experience.
Joshua
United Kingdom,
October
2024
5.2/10
My stay at So/Auckland was absolutely good, combining luxury with modern design. Check-in was a breeze thanks to the attentive staff, and my room was not only stylish but also offered a stunning view of the waterfront. However, I found the dining options a bit lacking in variety, especially for those who don't eat a lot of red meat. Overall, I would return without hesitation.
Rooms
10.0
The room was beautifully decorated, featuring a large bath, soft bed, and a full-window bathroom with city views. It was quiet and relaxing, perfect for unwinding.
Service
10.0
The staff were incredibly friendly and attentive from check-in to check-out, making me feel welcomed throughout my stay.
Location
10.0
Situated in the heart of the CBD, the hotel's location is perfect for exploring the city and enjoying its vibrant atmosphere.
Dining
8.0
While I enjoyed my dinner in the restaurant and found others interesting, I did wish there was more variety, especially with less beef-focused dishes.
Facilities
10.0
The facilities were great, especially the indoor heated pool and spa area. I appreciated the complimentary mini-bar and the convenience of valet parking.
Philip
United Kingdom,
October
2024
7.0/10
I had a fantastic stay at So/Auckland, highlighted by the really good hospitality from the team. While the cleaniness of my room left some room for improvement, especially with initial cleaning oversight, the staff's warm and attentive service quickly made up for it. The ambiance of the hotel is luxurious, offering a comfortable and relaxing environment that I truly enjoyed.
Rooms
7.0
The room's layout was excellent, but I encountered some cleanliness issues upon arrival that were quickly addressed by staff. The bed was super soft, which some may prefer, but I found it lacking in support for a prolonged stay.
Service
9.0
The service was consistently warm and attentive. Every time I called for assistance, my requests were promptly met with a friendly demeanor, which made my stay particularly enjoyable.
Location
10.0
Situated in the heart of the CBD, So/Auckland is perfect for exploring the city. Everything I wanted to see was conveniently close, enhancing my experience.
Dining
9.0
I thoroughly enjoyed the dining options, especially the breakfast buffet, which had great variety. The rooftop bar offered delicious cocktails and snacks with an awesome view, making for nice evenings.
Facilities
8.0
The gym, spa, and pool facilities were well appointed. I loved spending time there, though I wish the spa had been a bit warmer.
Samuel
United Kingdom,
October
2024
6.4/10
My stay at So/Auckland was incredibly enjoyable, marked by really good staff and a stunning hotel atmosphere. The rooftop bar views were amazing, and the breakfast featured freshly squeezed orange juice that was a highlight. However, I did face minor issues with room readiness, which slightly marred an otherwise flawless experience.
Rooms
8.0
The room was opulent, with the most comfortable bed and large bathroom. The only downside was needing some updates or painting due to visible marks on the walls.
Service
10.0
The staff was exceptionally friendly and accommodating, particularly Deepti, who upgraded our room, and Juliana, who helped us with a late checkout.
Location
10.0
Situated in the heart of the CBD, the hotel made it easy to explore Auckland and enjoy nearby attractions.
Dining
9.0
The breakfast was delicious, especially the freshly squeezed orange juice, which set a lovely tone for the day. Dinner options also featured hand-made pasta with lovely views.
Facilities
9.0
The rooftop bar, gym, and pool were well maintained, with a luxurious feel. The facilities added to the overall experience and made for a perfect relaxation spot.
Elliot
United Kingdom,
October
2024
7.2/10
I had a pretty good time at SO/Auckland! The lobby was super lively and fun, which immediately put me in a great mood. My room was lovely, with comfy beds and beautiful decor, but I did wish for a socket near the mirror for my hair tools. The restaurant on the 15th floor had amazing food and stunning views, but it got a bit noisy on Friday night. Overall, it was a solid experience with easy checkout, and I'm already planning my next stay.
Rooms
8.0
The room was very nice, with luxurious bedding and great toiletries. However, there were some scuffs on the walls that could use a touch-up.
Service
9.0
The service was excellent, with friendly and accommodating staff throughout my stay. They seemed genuinely eager to help.
Location
10.0
It's in the heart of the CBD, making it super convenient for exploring the city and enjoying nightlife.
Dining
9.0
Dining at the restaurant was enjoyable with great food, and the views were a highlight. A bit noisy at times, but it is a city vibe!
Facilities
9.0
The hotel had fantastic facilities, including a well-equipped gym and a cool rooftop bar. I loved the pool and spa area too.
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Property information and rules
Check-in
from 15:00-21:00
Check-out
from 06:00-11:00
Guest Parking
Public parking is possible at a location nearby at NZD 65 per day.
Internet
High-speed internet access is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs NZD 49 per person per day.
Children & extra beds
There are no cots provided in a room.
There are no extra beds provided in a room.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Japanese, Chinese, Polish, Korean, Hindi, Thai, Tagalog / Filipino, Vietnamese
Number of floors:
16
Number of rooms:
122
FAQs
About So/ Auckland
How far is So/ Auckland from Auckland Airport?
The hotel is 20 km from Auckland Airport.
What nearby attractions can guests visit from So/ Auckland?
Nearby attractions include Auckland Sky Tower (400 m) and the ferry terminal (500 m).
Is there parking available at So/ Auckland?
Public parking is available nearby for NZD 65 per day, and no reservation is needed.
Does So/ Auckland offer dining options on-site?
The hotel features two on-site restaurants: Harbour Society, which serves reimagined Asian dishes, and Javalab Café, which offers French patisserie and artisan coffee.
What are the wellness facilities available at So/ Auckland?
Guests can find a vibrant wellness centre, a sauna, and an indoor heated swimming pool.
What amenities are included in the rooms at So/ Auckland?
Rooms feature a mini bar, Nespresso coffee machine, free Wi-Fi, air conditioning, and a flat-screen TV.
Does So/ Auckland provide business services?
The hotel has five meeting rooms available for business use.
What dining options are available near So/ Auckland?
Nearby restaurants include The Original California Burrito Company, Ortolana, Shakey Isles Cafe, Bonas Thai Cuisine, and Orleans, all within 0.5 km.
Is breakfast available at So/ Auckland?
Breakfast is available for an additional charge of NZD 49.
What languages are spoken by the staff at So/ Auckland?
The staff at the hotel speaks multiple languages.
What entertainment options does So/ Auckland offer?
The hotel provides live music at the lobby bar and rooftop bar.
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