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From171US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Corner Of Customs St E Gore St Auckland Central, Auckland, New Zealand, 1010
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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
King Studio
Max:
2 persons
370 sq. feet 
Bed options:
1 King Size Bed
City view
Shower
Coffee machine
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Collection Twin Room
Max:
2 persons
345 sq. feet 
Bed options:
2 Single beds
City view
Shower
Coffee machine
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Signature King Suite
Max:
2 persons
475 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Coffee machine
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Center
Auckland 1.6 mi
Airports
Auckland (AKL) 14.0 mi
Train
Train Station - Britomart700 ft
Train Station - Grafton 1.4 mi
Bus
Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle
  • Dryer

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Car rental
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Children's buffet

Spa & Leisure

  • Indoor swimming pool
  • Night club
  • Spa & wellness center
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle
  • Dryer

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Corner Of Customs St E Gore St Auckland Central, Auckland, New Zealand, 1010
Map view
Corner Of Customs St E Gore St Auckland Central, Auckland, New Zealand, 1010
Nearby
Square
Takutai Square
1800 ft
Harbor
Queens Wharf
1800 ft
Level 3 130 Quay Street Waitemata Harbour
Britomart
1800 ft
Queen Street Aotea Square
Statue of Sir Dove-Myer Robinson
2000 ft
Queens Wharf Auckland Harbourfrony
The Lighthouse by Michael Parekowhai
2000 ft
Ferry Building 99 Quay Street
Ferry Building
1800 ft
Market
La Cigale Market at Britomart
400 ft
Restaurants
Giapo
200 ft
12 Gore Street Britomart
Harbour Society
100 ft
Corner of Customs East Street and Gore Street
Ortolana
500 ft
33 Tyler Street Britomart
Shaky Isles Coffee Co
300 ft
22 Customs Street East Excelsior House
Shakey Isles Cafe
300 ft
Britomart
Angus Steak House
800 ft
8 Fort Lane
Orleans
300 ft
48 Customs St East
Pizza Presto
500 ft
8 Commerce Street Unit 8
Genta Japanese Dining
500 ft
8 Commerce Street
Ima Cuisine
400 ft
53 Fort Street City Centre

Reviews and Ratings

Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
8.2/10
Great
Rooms
8.0
Location
10.0
Service
9.4
Dining
8.8
Guest reviews
8.2/10
based on 5 reviews
8.9
8.9/10 based on 810 reviews
Elijah
United Kingdom, November  2024
5.2/10

I recently had a stay at So/Auckland, and it was mostly good, although there were a few hiccups. The customer service was really good, with friendly staff who went above and beyond. The dining options had an amazing view, but some amenities fell short of expectations. Overall, I enjoyed my time but hope for improvements in some areas.

Rooms
7.0
My room was spacious and well-appointed, perfect for comfort. though I did encounter some issues with cleanliness, like a dirty carpet that could’ve been addressed better.
Service
9.0
The service was commendable. staff were polite and genuinely willing to assist with requests, making me feel valued throughout my stay.
Location
10.0
Situated in the heart of the city, the location was fantastic. making it easy to explore local attractions.
Dining
9.0
Dining at Harbour Society was a highlight. the breakfast offered wonderful views and top-quality ingredients that left a lasting impression.
Facilities
7.0
While I appreciated the amenities like the pool and sauna for relaxation, I did experience some issues like the bar fridge not being cold. which detracted a bit from the experience.
Joshua
United Kingdom, October  2024
5.2/10

My stay at So/Auckland was absolutely good, combining luxury with modern design. Check-in was a breeze thanks to the attentive staff, and my room was not only stylish but also offered a stunning view of the waterfront. However, I found the dining options a bit lacking in variety, especially for those who don't eat a lot of red meat. Overall, I would return without hesitation.

Rooms
10.0
The room was beautifully decorated, featuring a large bath, soft bed, and a full-window bathroom with city views. It was quiet and relaxing, perfect for unwinding.
Service
10.0
The staff were incredibly friendly and attentive from check-in to check-out, making me feel welcomed throughout my stay.
Location
10.0
Situated in the heart of the CBD, the hotel's location is perfect for exploring the city and enjoying its vibrant atmosphere.
Dining
8.0
While I enjoyed my dinner in the restaurant and found others interesting, I did wish there was more variety, especially with less beef-focused dishes.
Facilities
10.0
The facilities were great, especially the indoor heated pool and spa area. I appreciated the complimentary mini-bar and the convenience of valet parking.
Philip
United Kingdom, October  2024
7.0/10

I had a fantastic stay at So/Auckland, highlighted by the really good hospitality from the team. While the cleaniness of my room left some room for improvement, especially with initial cleaning oversight, the staff's warm and attentive service quickly made up for it. The ambiance of the hotel is luxurious, offering a comfortable and relaxing environment that I truly enjoyed.

Rooms
7.0
The room's layout was excellent, but I encountered some cleanliness issues upon arrival that were quickly addressed by staff. The bed was super soft, which some may prefer, but I found it lacking in support for a prolonged stay.
Service
9.0
The service was consistently warm and attentive. Every time I called for assistance, my requests were promptly met with a friendly demeanor, which made my stay particularly enjoyable.
Location
10.0
Situated in the heart of the CBD, So/Auckland is perfect for exploring the city. Everything I wanted to see was conveniently close, enhancing my experience.
Dining
9.0
I thoroughly enjoyed the dining options, especially the breakfast buffet, which had great variety. The rooftop bar offered delicious cocktails and snacks with an awesome view, making for nice evenings.
Facilities
8.0
The gym, spa, and pool facilities were well appointed. I loved spending time there, though I wish the spa had been a bit warmer.
Samuel
United Kingdom, October  2024
6.4/10

My stay at So/Auckland was incredibly enjoyable, marked by really good staff and a stunning hotel atmosphere. The rooftop bar views were amazing, and the breakfast featured freshly squeezed orange juice that was a highlight. However, I did face minor issues with room readiness, which slightly marred an otherwise flawless experience.

Rooms
8.0
The room was opulent, with the most comfortable bed and large bathroom. The only downside was needing some updates or painting due to visible marks on the walls.
Service
10.0
The staff was exceptionally friendly and accommodating, particularly Deepti, who upgraded our room, and Juliana, who helped us with a late checkout.
Location
10.0
Situated in the heart of the CBD, the hotel made it easy to explore Auckland and enjoy nearby attractions.
Dining
9.0
The breakfast was delicious, especially the freshly squeezed orange juice, which set a lovely tone for the day. Dinner options also featured hand-made pasta with lovely views.
Facilities
9.0
The rooftop bar, gym, and pool were well maintained, with a luxurious feel. The facilities added to the overall experience and made for a perfect relaxation spot.
Elliot
United Kingdom, October  2024
7.2/10

I had a pretty good time at SO/Auckland! The lobby was super lively and fun, which immediately put me in a great mood. My room was lovely, with comfy beds and beautiful decor, but I did wish for a socket near the mirror for my hair tools. The restaurant on the 15th floor had amazing food and stunning views, but it got a bit noisy on Friday night. Overall, it was a solid experience with easy checkout, and I’m already planning my next stay.

Rooms
8.0
The room was very nice, with luxurious bedding and great toiletries. However, there were some scuffs on the walls that could use a touch-up.
Service
9.0
The service was excellent, with friendly and accommodating staff throughout my stay. They seemed genuinely eager to help.
Location
10.0
It’s in the heart of the CBD, making it super convenient for exploring the city and enjoying nightlife.
Dining
9.0
Dining at the restaurant was enjoyable with great food, and the views were a highlight. A bit noisy at times, but it is a city vibe!
Facilities
9.0
The hotel had fantastic facilities, including a well-equipped gym and a cool rooftop bar. I loved the pool and spa area too.
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room